(Owned and Operated by Ramy LLC for ScoopMethod)
Effective Date: 10/01/2025
These Terms of Service (“Terms”) govern your use of ScoopMethod’s pet waste removal services, operated by Ramy LLC. By booking a service with us, you agree to these Terms.
1. Services Provided
ScoopMethod provides professional pet waste removal for residential and commercial properties. Service details, pricing, and frequency will be agreed upon at the time of scheduling.
2. Customer Responsibilities
- Ensure we have safe and reasonable access to your yard/property during scheduled visits.
- Secure pets, gates, or other property features that could interfere with service.
- Notify us of any hazards on the property (e.g., aggressive pets, unsafe conditions).
3. Payments
- Payments are due at the time of service or according to the billing plan you select.
- We accept payments through secure third-party processors.
- If payment fails, service may be paused until payment is received.
4. Cancellations & Rescheduling
- You may cancel or reschedule service by contacting us at least 24 hours in advance.
- Same-day cancellations may be charged the full service fee.
- ScoopMethod reserves the right to reschedule services due to weather or unsafe conditions.
5. Refunds
Refunds are provided only if ScoopMethod fails to deliver the agreed-upon service and cannot reasonably reschedule.
6. Liability
- ScoopMethod and Ramy LLC are not responsible for damage caused by unsafe property conditions, unsecured pets, or hazards beyond our control.
- Our team takes care in performing services, but we are not liable for incidental damages (e.g., lawn conditions, minor wear on gates).
7. Termination of Services
ScoopMethod may terminate or refuse service at any time if:
- Unsafe conditions exist on the property.
- Payment is not made as agreed.
- Customers repeatedly cancel or reschedule without notice.
8. Marketing & Communication
By providing your email or phone number, you agree to receive service-related updates and optional promotional communications. You can opt out of marketing at any time by:
- Clicking “unsubscribe” in emails.
- Replying “STOP” to texts.
9. Governing Law
These Terms are governed by the laws of the State of [Insert State].
10. Contact Us
If you have questions about these Terms, please contact us at:
📞 (443) 613-6363
📌 Ramy LLC